Thursday, June 13, 2013

Evolving Learning Management Systems

Both Blackboard and Moodle provide users with a wide variety of tools for enhancing and enriching the online learning experience. Yet there is still a certain rigidity to them. They lack the flexibility and openness that students are used to in social networks like Facebook, Twitter, Tumblr, and other social networking tools available in web 2.0.  Even the face-to-face communication available in networking tools like Skype and Hangout are not available in Blackboard or Moodle.  As a result, students have limited ability to create their own spaces, communicate student-to-student in groups using a face-to-face basis. It is true that in Blackboard and Moodle, students can be provided with blogs and wikis, but the LMS classroom still lacks the ability for a student to personalize a space. There may be a class cafĂ© or a student lounge, but there is no individual “student locker” where a student can show his or her individuality, create an online presence, and relate person to person as someone more than a discussion response or an assignment.

When I researched the literature, I found a very interesting article that addresses this question: Enhancing e-learning experience with online social networks (Rodrigues, J., Sabino,F,  Zhou,L. 2011). In this article the authors report on a project in which they created  a space within an e-learning LMS which  the learning modules were designed to incorporate social networks  into “learning boxes” within the module. The authors reported that this four month project to make the LMS more personal and motivating by incorporating social networks was very promising and warranted additional experimentation. The LMS has been an excellent vehicle for bringing online learning this far, but it needs to continue to evolve and connect with social networks in order for the next generation of LMS’s to emerge.

Thursday, June 6, 2013

Moodle vs. Blackboard?

“How does Moodle compare with Blackboard?” That’s the question that’s been in the back of my mind for a long time. Although I’ve been teaching with LMS’s for  nine years, I’ve never used Moodle. I’ve used different versions of Blackboard, eCollege, and Jenzabar, but never Moodle.  Lately, I’ve heard and read a lot from colleagues about how much they love using Moodle.  How easy is it to enter content, manage activities? What kinds of classroom management tools does it include? Will my students like it?  This week, I thought, “Enough wondering. Do something about your questions!” So I jumped in with both feet and downloaded Moodle. Interestingly, Moodle did not play well with my Windows 8 laptop, and I was unable to get it to work. However, when I downloaded it to older Windows 7 computer, I had no problem at all. I have a lot of website development under my belt using FrontPage and ExpressionWeb,  so I have been able to jump right in and start building a couple of courses. However, now that I’m past the basics and I want to get into the more advanced Moodle features, I will be using some online self-help tools:  YouTube Moodle Videos     Using Moodle Forums  Lynda.com

It will be quite a while before I am an expert, but I hope to have a course site up and running for this summer. I’ll keep you posted!

Thursday, May 30, 2013

Learning Management Systems: Be Prepared!

Learning Management Systems – you can’t live with them and you can’t live without them! I’ve worked with quite a few LMS’s over the years – eCollege, several versions of Blackboard, Jenzabar, I’m now learning Moodle – all have their benefits and their drawbacks. The one thing they all have in common is downtime. By downtime I mean interruptions in service due to some malfunction in the server, in the software,  some necessary upgrade, a virus, weather events affecting some students in the class but not others – scheduled and unscheduled situations that make the LMS unavailable to students at particular times. The scheduled downtimes are usually announced in advance and occur at times when fewer students would need access to the LMS. It is the unscheduled downtimes  that can wreak havoc with communication to and from students, as well as with the completion of assignments. Walden University is excellent about addressing downtime due to server issues with redundancy, and they notify students and faculty via e-mail when the LMS interruption in service begins and ends.

More disruptive are interruptions at the  regional and local levels resulting from severe weather events. As an online university, Walden has students from all over the country and the world. Thus, it is common for some students to have their communication with the LMS interrupted at one time or another over the course of a semester. Tornadoes, hurricanes, and blizzards are all regular interruptions in our classes. Since I live in the northeastern United States, I experience hurricanes in the fall and blizzards in the winter, so I may not be able to communicate with my class. Again, redundancy is the key. I have four laptops, all fully charged, and a cell phone that can serve as a modem fully charged with an extra battery in the event of a loss of power, and thus communication and connection to the LMS. If severe weather is predicted and there is the possibility that I may not be able to communicate with my students via the LMS, I let the students know via e-mail and announcement. I make sure I do this at least 24 hours in advance based on weather reports so that students can contact me with questions before a loss of communication happens. I also notify them when I am back online, or when the danger of a loss of communication is imminent.

Walden has a policy about communication, submitting assignments, etc. during unanticipated interruptions with the LMS in the Student Handbook and in the syllabus published as part of every course. Students are instructed to download and printout the syllabus with this information so that it is available in the event of an interruption of service. The Student Handbook is large, bust student are advised to at least download it for off-line reading. Instructor contact information, including telephone numbers, should also be downloaded.

Perhaps someday LMS’s will be impervious to weather, viruses, needed maintenance, or unexpected breakdown, but until then, I will draw on my Girl Scout training and ”Be Prepared”.

Thursday, May 23, 2013

Born to be Wild!


Even though I’ve been an online instructor since 2004, I’m still very excited about it. Over the course of my nine years in this position, the options, tools and capacities of online education have tremendously expanded. Perhaps because I came into online education at a relatively early point in the development of this  approach to learning, I never really felt overwhelmed because I had the opportunity to grow with it. At the same time, I have continually felt the need to keep up to date with need developments and learn new skills and tools. The research about online learning has  expanded rapidly, so keeping up with that body of knowledge is also a challenge. Challenged, I think, is a more appropriate word than overwhelmed. I feel challenged in a very positive way. The certificate program has contributed to the positive challenges I have experienced through the new information, new skills, new people with whom I am interacting, and the self-reflection that is a part of each week’s learning. No – I do not feel overwhelmed. I feel like I’m riding a motorcycle on the open road singing “Born to  be Wild”. Am I dating myself?

Tuesday, April 16, 2013

Reflection: Balancing Substantive Feedback with the Desire for Immediacy

Online learning has many wonderful qualities - as well as some big challenges. One such challenge is the expectation of immediacy. The on-demand nature of the internet and social media has created in students an expectation of rapid feedback. Even when they know intellectually what the university’s feedback policy is, at an emotional level, they still want a quick turnaround of their work. The biggest challenge I encounter in giving feedback to students that reasonably addresses this need for immediacy while still providing me with the time to review each student’s paper in depth and provide substantive feedback. Yet in-depth feedback is exactly what students need if the integrity and the quality of the course and the student’s education are to be respected. University guidelines become the faculty member’s friend, but only if he/she sticks to them. If I’m going to ask a student to be patient and wait for substantive feedback, I’ve got to make sure I provide that feedback within the timeframe defined by the university. Only by working within the guidelines can the students’ need for substantive feedback be balanced with the desired for immediacy.

 

Tuesday, April 9, 2013

Creating and Maintaining Presence: The Biggest Challenge in Motivating Students in the Online Classroom

People feel motivated to participate when they feel engaged, connected. In the online environment creating that sense of connectedness and engagement that stimulates motivation is without question the number one challenge.  The key to engagement, connectedness and motivation all lie in the same teacher/classroom attribute: presence. I call presence an attribute because in the online environment, just as in the f2f environment, presence is more than physical proximity: it is a feeling tone created by the instructor. It is the assurance students have that the instructor is there with them; that there is a real person who cares on the other side of the computer screen.

How does an instructor create presence? Being in the course on a frequent basis is a start, but only a start. The quality of the interaction with students when the instructor is in the class defines the nature and extent of the presence conveyed by the instructor. A personal introduction, helpful comments in clear, but friendly language, quick responses to student e-mails, timely return of work with substantive personalized feedback, availability to students through a variety of means (telephone, Twitter, text, Skype, etc.)….all of these things create a presence that is real and caring. That type of presence engages and motivates. Creating and maintaining that type and level of presence is not easy – which is what makes it, in my opinion, the biggest challenge in motivating students in an online class.

 

Tuesday, April 2, 2013

Challenges Teaching in the Online Classroom

Diversity in the range of technical skills is a huge challenge for an instructor in the online classroom, and it continues to be so for me, semester after semester. When planning an online course, my experience has been that students come with a wide range of ability levels with regard to technology skills. It is quite a bit different than preparing for a f2f class. When you are teaching at a graduate level, as I do – or at an under graduate level, for that matter, you can take for granted as instructor that your students have the basic technical skills for the course. They can read and write, listen and see, (perhaps with adaptive equipment or accommodations of some sort). When you are teaching online, your students come to you believing they have the skills, but in fact, some are quite proficient, while others struggle to navigate the online classroom. Their heads spin. New students have to conceptualize virtual reality and within that reality, the virtual classroom. Once the structure of the virtual classroom is established tools, processes, menus, and links all fall into place. But until then, there is a broad continuum of technical skill levels that have to be accommodated while orchestrating substantive group discussion and keeping everyone moving forward together through the syllabus.  But if the Cat in the Hat can balance books on his head and a fish in a bowl on the end of a rake while holding a fan in his tail – simultaneously – I’ll keep doing my best!

Tuesday, March 26, 2013

Online Instruction and Web 2.0: Richness and Diversity

As you probably know, I have been teaching graduate school for a long time – since 1977, long before desktop computers, let alone laptops, tablets, or mobile computing. It was all f2f.  Actually, it was face-to face; f2f hadn’t been invented yet.  Then, in 2003, I made the leap, first to  a very clumsy form of hybrid education then in 2004 to a fully online learning environment. Now, I’m bi-lingual: I can do f2f, hybrid, or fully online, although even in a f2f environment I make heavy use of online tools.

At this point,  I can say my teaching has fully transitioned to online. At the same time, I am still transitioning into what feels like a new frontier: the rich and amazing format of web 2.0. Just when I think I have mastered the skills of online instruction, some new web 2.0 tool comes along, and the possibilities for communication and online instruction seem endless. With each new Web 2.0 tool, I gain expertise, a new way to reach my students, and with that ability, I acquire more confidence not only as a teacher but as a citizen of the Web 2.0 world in which I now live and teach.

I could never leave Web 2.0 world. It is too interesting, and offers too many opportunities  not only to do new instructional things, but to do very old instructional things better with greater outreach , more lasting impact and more fun for my students – and yes, for me. Consider, for example, my newest Web 2.0 tool: BlogTalk radio. I have so much to learn! Yet in the 3 weeks I’ve been using it, I already see that it is a powerful tool for Socratic learning and amazingly, although I have a class of 12 students nearly 2000 people have downloaded our BlogTalk radio discussions, and the papers I receive from the students after one of our discussions shows a level of critical thinking that is remarkably higher than I have seen in other classes of the same course. WOW! This Web 2.0 tool is pretty powerful stuff! Then, I set up a special Twitter account (another Web 2,0 tool) just for the BlogTalk show, and link the show and the Twitter account. The Twitter account was picked up by an international news service which is now directing people to the discussion site. So now I need to set up a Facebook page and link everything to my blog, which I have renamed. So much to do, so much to learn!

It would be a mistake to think that I have the necessary skills to be an online instructor and stop experimenting and searching. I have the skills to be an online learner and share with others what and how I learn in the amazing Yellow Brick Road of Web 2.0 as it leads to…….Web 3.0?  What do I want to learn? Whatever I can and as much as I can.

Wednesday, March 20, 2013

It's a new day, new blog, new approach



Things have changed on my blog! My thought process has evolved, and my and with it, my inner blogger has blossomed and expanded into internet radio. I've combined by blogs and and linked the resulting single blog to my new BlogTalk Radio show  All Things Education. I invite you to visit the  show page, where you can listen to archived shows online, download shows as podcasts for listening later, and follow the show to be notified of future shows. Currently, shows are scheduled for Sunday evenings at 7:00 PM Eastern Time, but additional shows will be added at a later date.
 
Why the change? Previously, I had two blogs, each with a different and specific focus. I was finding myself interested in topics outside of the areas covered by those blogs - with my background and experience in education, I am naturally interested in All Things Education. Thus, it made sense to have a blog with a focus that reflected that broad interest and also connected a number of media. 

Please let me know what you think of this new, broader format. Please visit the the BlogTalk Radio show All things Education. Also, I invite you to follow me on Twitter.

Join me in the great adventure of exploring All Things Education.








             





Saturday, February 9, 2013

Hootcourse: Link between social networking and learning platforms

Hoot course is a very useful tool for a couple of reasons. With a younger  cohort of students, it makes use of a familiar communication tool that  they use every day and incorporates it into learning. Thus, as an instructor, I enter into the students’ world. I meet them on their own turf and invite them into a common learning environment. With older students who do not use Twitter every day, Hootcourse serves as an introduction to a communication tool that is as common to younger students as telephones and televisions are to older students. In order to survive intellectually and professionally, we need to help our students remain relevant and contemporary. Sometimes, that means pushing them beyond their comfort zones. Although Hoot Course may not be the perfect learning platform, it  bridges an important social networking tool to a blogging tool that can be embedded in a more sophisticated classroom platform. It can also combine the social networking environment with a traditional F2F environment.  Hootcourse is not meant to be used alone, but combined without learning tools it can be part of an effective learning system. I intend to use this tool again.

Tuesday, February 5, 2013

My biggest challenges in transitioning from F2F environment to an online environment

It’s hard to believe, but I’m in my 10th year of teaching online! At this point, all I feel comfortable saying is that I have learned a lot about online learning and I know the difference between online teaching and F2F teaching. That may sound like a simple – even silly – statement. But I didn’t always know the difference. In fact, when I started teaching online, I was completely unaware that there was a difference between the two, other than the fact that one was in real space and time and the other was in virtual space and time. The hardest transition for me was developing a new set of teaching skills specifically designed to capitalize upon the strengths and advantages of virtual space and time and minimize the disadvantages. The training and resources available to faculty now are so much better, but even if I had the advantage of those resources, I would still need to expand my consciousness as a teacher in ways I did not imagine in F2F teaching.  I had to learn not just about making myself present in virtual time and space, but how to use my own virtual presence to draw others into a virtual instructional space that was engaging and transformative. My ability to achieve these goals is developing over time. I realize in the course how little I know and how much I have to learn.  Between the technologies available to teachers and the research about teaching and learning that is continually coming out, I have realized that I am always going to be transitioning because virtual learning is dynamic. The day I say “I have transitioned’ will be the day I hang up my laptop.

 

Wednesday, January 30, 2013

Biggest challenges moving from F2F to online.

The challenges faced by students moving from f2f to an online environment vary by student. I find that the biggest factor is not the level of skills in technology, but the students’ sense of adventure and willingness to take risks. Even for those with a sense of adventure, once they move into the online environment, many find it difficult to find and/or adjust to their virtual selves. Success and comfort in the virtual environment requires the ability to develop and project one’s virtual persona. Hopefully, this persona is an authentic extension of the person one is in the physical world.
What are the biggest challenges your students face when transitioning from f2f environment to an online environment?
Last night I had my one f2f meeting with a new class of Advanced Technologies students. After the third announcement that class would be online after this one meeting, one student got a panicked look on her face. I talked with the students about the concept of “self” – of who we are. Are we our bodies? Can we be in the same physical space with someone and have no rapport with them, no connection? Yes – queues at the grocery store or the movies, etc.; waiting rooms at the doctors. It is not until we interact  and extend ourselves in thoughts, and reactions, revelations about our inner being that we share persona.  I learned this when I was in middle school and shared my Beatlemania with pen pals in Germany, England and Japan. There was no internet then – we connected virtually through snail mail, but the concept was the same. We shared our common interests, shared our ideas and ourselves, built bonds -- and never met, although when I read their letters I felt they were in the same room with me. They told me the same.
Developing the online persona is perhaps the most difficult transition from f2f to online, because it means understanding that “you” are not just physical, and that the “you” that generates ideas  and forms relationships and solves problems is an intellectual being who does not have to be bound by physical space. Once a person understands and accepts that reality, the rest is just an adventure.
Kathleen

Wednesday, January 23, 2013

ONLINE- HYBRID- BLENDED EDUCATION: Week One Reflection

ONLINE- HYBRID- BLENDED EDUCATION: Week One Reflection
The first week in the Certificate Program in  ONLINE- HYBRID- BLENDED EDUCATION was pretty remarkable! I met a lot of new friends and some old ones and felt really comfortable in a group of people with the same passion for finding new ways to incorporate distance education and technology into the delivery of instruction. What amazed me as we worked through our discussion was the variety of technologies we use and how many new ones are out there. It is almost impossible to keep up with the proliferation of communication tools and venues available in cyberspace.
Keeping up with what is out there is only one of the challenges of online education. An even greater challenge is integrating  technology effectively to achieve the desired outcomes of curriculum and instruction. Technology tools for their own sake could actually detract from instructional effectiveness. Matching the appropriate technology with your lesson plans for effective online instruction is the key to success. Thus, I am hoping over the next few weeks not only to expand my repertoire of available instructional technologies, but also my knowledge and skill in understanding how to assess the needs of my students within the context of distance education and combine curriculum with technology to meet student needs and achieve desired learning outcomes. The prospect is both daunting and exciting!